DELIVERY POLICY

Occasionally, floral substitutions are necessary due to temporary, regional availability issues. If this is the case with the gift you've selected, our experienced florists will ensure that the style and theme of your arrangement is preserved and will substitute only fresh flowers of equal or higher value. We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. The customer takes full responsibility that the given recipient information is complete and correct. If there is a delay in the delivery due to incorrect or incomplete information (including door code) provided by the customer, the order will not be refunded.

If recipent does not answer we will leave flowers on door step. If weather does not permit they will be left at a neighbors house and we will contact recipent to inform them where they are left. During extreme weather conditions we cannot guarantee that your order will be delivered on time and date. If we do not succeed in delivering your order, the order will be delivered as soon as possible.